Petwise Help

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Managing your account 8

• VIP Membership
• What is a Verified Member?
• How to add our email address to your safe senders list
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Managing your ads 7

• Get more enquiries with a featured ad upgrade
• How to extend your advert upgrade (14 days)
• What is a daily boost and how can i use it?
• How to create an eyecatching advert
• Why has my advert been removed?

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• Commercial Opportunities

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Using Freeads - Buyers 3

• Tips on buying safely
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• How to spot fake merchandise

Using Freeads - Advertisers 5

• Posting Rules
• What are duplicate ads?
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• Tips on selling your motor vehicle

Trust, safety and guides for prospective pet parents 1

• Advice on rehoming a pet safely

Pet Insights 0

Trust, safety & rules - Pet advertisers 4

• Pet posting rules & minimum welfare standards
• Pets advert posting guidance:
• Pet Advertiser Account Types
• Why do I need to upload a parent picture of the pet I am advertising?

PetSafe deposit scheme - Buyers 5

• Petsafe deposits
• About our Petsafe deposit scheme
• How do I cancel a PetSafe payment?
• My payment has failed, what can I do?
• How much does it cost?

PetSafe deposit scheme - Advertisers 5

• How to accept Petsafe deposits on your advert
• Verifying your ID
• How am i paid?
• Adding a bank or building society account
• How long does it take for funds to reach my account

Rehoming guides - Buyers 6

• Considerations of rehoming cats & kittens
• Considerations of rehoming dogs & puppies
• Considerations of rehoming a bird
• Considerations of rehoming a fish
• Considerations of rehoming a small fury

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Rehoming guides - Advertisers 6

• Cats & Kittens rehoming guide
• Dogs & Puppies rehoming guide
• Birds rehoming guide
• Fish rehoming guide
• Small furries rehoming guide

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Checklists 7

• Cats & Kittens checklist
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• Fish checklist
• Small furries checklist​

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Our mission is to protect pet welfare 3

• The PAAG's New Pet Advertising Standards
• We support Lucys Law
• Support Pet Charities with Freeads

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