Petwise Help

Trust, safety and guides for prospective pet parents 1

• Advice on rehoming a pet safely

Trust, safety & rules - Pet advertisers 4

• Pet posting rules & minimum welfare standards
• Pets advert posting guidance:
• Pet Advertiser Account Types
• Why do I need to upload a parent picture of the pet I am advertising?

PetSafe deposit scheme - Buyers 5

• Petsafe deposits
• About our Petsafe deposit scheme
• How do I cancel a PetSafe payment?
• My payment has failed, what can I do?
• How much does it cost?

PetSafe deposit scheme - Advertisers 5

• How to accept Petsafe deposits on your advert
• Verifying your ID
• How am i paid?
• Adding a bank or building society account
• How long does it take for funds to reach my account

Rehoming guides - Buyers 6

• Considerations of rehoming cats & kittens
• Considerations of rehoming dogs & puppies
• Considerations of rehoming a bird
• Considerations of rehoming a fish
• Considerations of rehoming a small fury

View all 6

Rehoming guides - Advertisers 6

• Cats & Kittens rehoming guide
• Dogs & Puppies rehoming guide
• Birds rehoming guide
• Fish rehoming guide
• Small furries rehoming guide

View all 6

Checklists 7

• Cats & Kittens checklist
• Dogs & Puppies checklist
• Birds checklist
• Fish checklist
• Small furries checklist​

View all 7

Our mission is to protect pet welfare 3

• The PAAG's New Pet Advertising Standards
• We support Lucys Law
• Support Pet Charities with Freeads